Activation and licensing
For activation, seat limits, device replacement, or trial questions, include your organization name and the message shown in WARPing. Never email an activation code unless Field KH Labs support specifically requests it.
WARPing support
Let’s get you
printing again.
Send the message shown in WARPing, your tablet model, Android version, printer model, and what happened immediately before the issue.
Email support@fieldkhlabs.comPrinter connection
Confirm the supported printer is powered on, awake, nearby, and paired in Android Bluetooth settings. If Bluetooth was just restored, use Reconnect Printer or Try Again in WARPing.
Paper attention
If the paper chime sounds, check that media is loaded correctly and the cover is fully closed. A waiting job can resume after the printer reports that it is ready.
Print size
Print scaling can be set in WARPing or supplied by your organization through managed app configuration. Lower values reduce the rendered document size while preserving the full page.
Before contacting support
Do not attach customer notices, account information, addresses, or other sensitive print content. A screenshot of the WARPing message is usually enough; obscure any activation code before sending it.
Privacy and deletion requests
Email privacy@fieldkhlabs.com for licensing-record access, correction, or deletion requests.