Send a deletion request
Email privacy@fieldkhlabs.com with the subject “WARPing account deletion request.” Send it from the email used for your trial or customer account, if possible, and include your organization name if applicable.
If an email app does not open, copy the address into your usual email service. Do not include activation codes, passwords, identity documents, or print documents.
We will verify account ownership or authority before processing the request. For company-managed licenses, we may need authorization from your organization’s administrator. Removing one tablet is different from deleting the entire organization’s account; tell us which you intend.
What deletion covers
A verified account deletion request covers the account’s email and contact information, email preferences, trial or subscription records, and associated installation and device-license records, except for information that must be retained for the reasons below. Deleting an account ends access to its licensed service.
Print documents stay on the tablet and are not collected by Field KH Labs. Removing the app clears its private local storage, but does not by itself delete server-side account records or copies held by other apps.
Records that may need to be retained
Limited records may be retained for security, fraud prevention, accounting, or dispute resolution for up to 24 months after a trial or subscription ends, or longer if required by law. We will explain any applicable exception when responding to your request. Retained information is not used for sales follow-up.
To stop optional sales emails without deleting your account, reply “unsubscribe” to a follow-up email or contact privacy@fieldkhlabs.com. Your license will not be affected.
See the privacy policy for more information.